Setting Up & Managing Work Shifts

Updated on May 16th, 2025

This article will teach you how to create and manage work shifts.

  1. From the Property & Facility menu, click Settings.
  2. From the Property Management Settings page, navigate to the Service Requests section and click Shifts.
  3. From the Work Shifts page, click the New Shift button.
    • Note: If you manage multiple properties, ensure that you have selected the correct property that you desire to create a work shift for in the upper-right corner of the page.
  4. Once the Add New Work Shift window has opened, complete the form presented:
Field Explanation
Day Range Select the range of days for the work shift.
Start Time Select the start and end time of the work shift based on the time zone selected for the property.
All Day Select Yes if the work shift will occur for the entire day.
  1. Ensure that the work shift does not conflict with any existing work shift period.
  2. Click the Save button.
  3. To edit a work shift, click the shift located within the Days column.
  4. Once the Update Work Shift window has opened, make any necessary changes and click the Save button.
  5. To delete a work shift, select the checkbox next to the shift, click the Actions button, and then select Remove Shift(s).