This article will teach you how to disable a staff user.

This feature allows for a staff user account to be deactivated. If you desire to remove a staff user from a property while maintaining their WorkSpace account, see Removing a Staff User from a Property.

Note: Prior to disabling a staff user, close or reassign open work orders assigned to the user and remove the user from any routing and PM schedules which will prevent the receiving of email notifications in this regard after account deactivation.

1. From the Property & Facility menu, click Properties.
2. From the Properties page, click the name of the applicable property.
3. From the Property Details page, click the Team tab.
4. Click the name of the staff user that you desire to disable.
5. Once the Update Staff Member window has opened, click the drop-down menu for the Status field and select Disabled.
6. In the Features and Notifications sections, uncheck any boxes selected to prevent the user from further accessing features and from receiving any further notifications.

• Note: Due to the requirement of selecting at least one feature in the Features section in order to save the profile, please make sure Property Management is checked before clicking Save.
  

7. Click the Save button.
8. The status of the staff user has now been updated to Disabled.
   • Note: If you desire to remove the disabled staff user profile from the Team tab, select the checkbox for the applicable staff user and click the trash can icon.