Editing a VendorPay account's company support email:
- From the Accounts Payable menu, click VendorPay Accounts.
- From the VendorPay Accounts page, click on the gear icon,
, below the VendorPay Account that you would like to edit..png)
- Click on Edit Company Information. This will trigger a pop-up window informing you that you are about to leave WorkSpace to complete your VendorPay profile in Stripe.
- Click Continue to Stripe. You will be re-directed to Stripe to edit Company Information.
- Select the Type of business and Business structure using the drop-downs, once you've completed this form, click Next.
- Edit the information in Stripe's About Your Business section
The information that Stripe collects and maintains on all Stripe account holders come from regulators and are intended to prevent abuse of the financial system.
The information Stripe is required to collect differs from country to country, and typically includes (but is not limited to):
- The individual creating the Stripe account
- The business associated with the Stripe account
- Any individuals who ultimately own or control that business
A secure webpage will open a form to complete. Fill in the following fields:
Stripe Verification: Business Details
| Field | Explanation |
|---|---|
| Legal Business Name | In order to successfully complete Stripe's verification for your company, you must enter the legal business address that matches your company registration document (e.g. ASIC registration). |
| Doing Business As | (Optional) Enter the company's legal business name or DBA. |
| Registered Business Address | Please enter the registered business address associated with your company. |
| Company ACN / ABN | Please enter your ACN or ABN that exactly matches the Legal Business Name. |
| Business Website | Link to your company website. If you do not have a website, you can share an app store link, a business social media profile, or add a product description instead. |
7. Once you've completed this form, click Next.
8. Edit the information in Stripe's Business representative section
This connected account needs to be activated by a person, known as a representative, with significant responsibility to control, manage, or direct the organization; and is authorized by the organization to agree to Stripe's terms. The representative must either be an owner or an executive.
| Field | Explanation |
|---|---|
| Legal name of person | Enter in Legal Name. |
| Email address | Enter in the personal company email address. |
| Job Title | Enter in your job title, whether owner or executive. |
| Date of birth | Enter Date of Birth. |
| Home address | Enter in a personal home address. |
| Phone number | Link to your company website. |
| Last 4 digits of Social Security Number | Enter in Last 4 digits of Social Security Number. |
| I own 25% or more of the company | Additional information on owners information on all owners with 25% or more ownership of the company must be collected. |
Note: If there are any unverified owners in the company, payouts on the connected account can become disabled at 750,000 USD in charges and charges can become disabled at 1 million USD
9. Once you've completed this form, click Next
10. Edit the additional information in Stripe's Business representative section
11. Once you've completed this form, click Next.
12. Review the edited information and click on Submit. You will be brought back to the VendorPay Accounts page.
Once your Company Profile has been verified, your Company VendorPay Account will switch from status 'Pending' to 'Verified'.
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Your VendorPay account's Company Information has now been changed!