Editing a VendorPay account's company support email:
- From the Accounts Payable menu, click VendorPay Accounts.
- From the VendorPay Accounts page, click on the gear icon,
, below the VendorPay Account that you would like to edit.
- Click on Change Bank Account.
- Upon selecting Change Bank Account, the following required fields need to be filled in:
| Field | Explanation |
|---|---|
| Company | Name of Company. |
| Company Support Email | Vendors can contact this email regarding payment issues. This email will be displayed to the vendor as part of the notification email that is sent upon issuing them a virtual payment. |
Bank Information- This Information is passed off to Stripe for bank account validation and is not stored in WorkSpace.
| Field | Explanation |
|---|---|
| Country | Default to ‘United States’. |
| Currency | Default to ‘USD’. |
| Routing Number | Your bank routing number is a 9-digit code used to identify a financial institution in a transaction. |
| Confirm Routing Number | Re-enter in the bank routing number. |
| Account Number | An identifying number for the bank account held by individual, business or other entity. |
| Confirm Account Number | Re-enter in the bank account number. |
| Account Holder Name | If you are an LLC or corporation, Stripe requires that the bank account be in the company's legal business name or DBA. |
| Account Type |
|
Note: Select Company as Account Type.
5. Click Save. 
You will be brought back to the VendorPay Accounts page, where there will now be a ‘Pending’ status on your VendorPay Account.
Bank accounts require verification. Stripe will automatically send two small deposits for this purpose. These deposits take up to 1-2 business days to appear in your bank account online. The statement has a description that includes AMTS followed by the two microdeposits amounts.
When creating multiple VendorPay accounts with the same bank account, please stagger account creation until an account's microdeposits are verified.
6. Click Verify Your Bank Account. 
7. Enter the two microdeposits in the popup window. Click Save.
Upon successful verification, the VendorPay Account status will change from 'Pending’ to 'Verified'
Upon failed verification, the account status does not change.
Note: When accepting these amounts, be aware that the limit is 10 failed verification attempts. If this limit is exceeded, the bank account can’t be verified. As soon as you have these amounts, you can verify the bank account.
Once your Bank Account has been verified, your Company VendorPay Account will switch from status 'Pending' to 'Verified'
Your VendorPay account's bank account is now changed and ready for VendorPay!