This article will teach you how to search for an existing service request.
- From the Property & Facility menu, click Service Requests.
- From the Service Requests page, click the Search button.
- For the best results, enter as much information as possible into each of the search fields presented:
| Field | Explanation |
|---|---|
| Property | Select the property for the service request. |
| WO# | Enter the work order number. |
| Building | Select the building for the service request. |
| Billed | Select the month when the service request was billed. |
| Tenant | Select which tenant the service request was for. |
| Created |
Select the date range for when the service request was first created using the calendar menus. Note: Select the earliest date in the first field and the latest date in the second field. |
| Category | Select the work category. |
| Status | Select the status of the service request. |
| Keyword | Enter any keywords associated with the service request. |
- Click the Show Results button.
- You will now see the results of your search on the Service Requests: Search page.
- If applicable, click the Export button to save the search results to your computer in .CSV format.