This article will teach you how to attach a file to a service request. Service requests may include attachments such as pictures, manufacturer documentation, or a number of other file types that will assist in processing.
- From the Property & Facility menu, click Service Requests.
- From the Service Requests page, click the WO# of the service request that you desire to add an attachment to.
- From the Service Request [WO#] page, click the Attachments tab.
- Click the Choose File button, navigate to the desired file on your computer, and then click Open.
- Note: The filename will be listed between the Choose File and Upload buttons.
- Click within the textbox next to the Add new file >> field and enter a description for the attachment.
- Click the Upload button.
- The file has been attached to the service request and is now visible under the Attachments tab.