This article will teach you how to disable and remove a tenant user from accessing the Tenant Express app.

1. From the Property & Facility menu, click Tenants.
2. From the Tenants page, ensure the applicable property is selected using the drop-down list in the upper-right corner of the page.
3. From the Tenants page, click the name of the applicable tenant.
4. From the Tenant: [Tenant Name] page, click the Users tab.
5. From the Users tab, click the name of the applicable tenant user.
6. Once the Update Tenant Contact window has opened, click the drop-down list for the Status field and select Inactive.
7. In the Feature Access and Contact Attributes sections, uncheck any boxes selected to prevent the user from further accessing features and from receiving any further notifications.
8. Click the Save button.
9. The status of the tenant user has now been updated to Disabled.
   • Note: If you desire to remove the disabled tenant user profile from the Users tab, select the checkbox for the applicable tenant user and click the Remove button.