OVERVIEW
WorkSpace has the capacity to add subtenants/subleases to both sync and standalone Property & Facilities properties. These are companies who are leasing space from the main tenant.
This task is completed by a member of the support team or the project manager.
Requirements:
- P&F launch template - Attached to Zendesk ticket
HOW TO
Create Sublease
- Check that you are logged into WorkSpace using either the base admin account (i.e. admin@lpc.com) or as a property staff user with access to the Properties, Leases, and Tenants modules
- Open the P&F launch template to the Tenants page, any subleases will be listed on the right hand side of the page
Navigate to Properties & Facilities > Tenants - Check that the subtenant does not already exist as a primary tenant on this page
- Click New Tenant button
- Enter information (Subtenant Name, Property, Lease ID (if not listed write "unspecified"), Expiration Date) from the Property Import Template. Leave Available Spaces blank
- Click Save
- Click name of subtenant in the Tenants module
- Click the Leases tab
- Click the Lease ID number
- Enter the Start Date from the Property Import Template
- Click Save
- Return to Properties & Facilities > Tenants
- Click the Tenant Name
- Navigate to the Users tab
- Click Add User button
- Fill in tenant user information and permissions as outlined on the Property Import Template under the Tenant Users tab
- Repeat steps 16 - 17 for all subtenant users
- Repeat for all subtenants
Adding Subtenant to Space
- Navigate to Properties & Facilities > Properties > Property Name > Spaces tab
- Open up the Floor listed on the Property Import Template
- Click the Suite Number listed on the Property Import Template
- Navigate to the Lease Information tab
- Select the sublease belonging to the subtenant from the dropdown
- Click Save
FAQ
Do Subtenants import as part of the property import template?
- They do not, they must be entered manually
Are Subtenants completely supported inside of WorkSpace?
- They are not. Engineering has yet to determine all the dependencies and issues with Subtenants. One known issue: subtenant users do not appear in the Broadcasts application