This article will teach you how to submit a service request within the Tenant Express App.
- From the Tenant Express menu, click Service Requests.
- From the Service Requests page, click the New Service Request button.
- From the Service Requests: Add page, complete the form presented:
| Field | Explanation |
|---|---|
| Account | Select the tenant for the service request. |
| Property | Select the property for the service request. |
| Building | Select the building for the service request. |
| Suite/Room | Select the space for the service request. |
| Cubicle/Office# | If applicable, enter the cubicle or office number for the service request. |
| Requestor Name | This field should populate with your name. |
| Requestor Phone | This field should populate with your phone number. |
| Request Type | Select the type of service that is being requested. |
| Work Description | Enter a description of the service that needs to be performed. |
| Upload file | Click the Browse button to select an attachment from your computer to include in the service request. |
- Click the Submit button.
- Your new service request has been submitted and will now be visible within the list on the Service Requests page.