Configuring Shared Resources

Updated on April 17th, 2025

OVERVIEW

During the implementation or support of a property we can configure shared resources like conference rooms for the client. This task is completed by a member of the support team or the project manager.

Requirements:

  • P&F launch template - Attached to Zendesk ticket

HOW TO

Adding Space

  1. Log into the base account provided on the Zendesk ticket (i.e. admin@lpc.com)
  2. Navigate to Properties & Facilities > Properties > Spaces page
  3. Click Add Space
  4. Fill in New Space information with Building, Floor, and Suite Name outlined on template. Set RSF: 0, Select “Is Common Area.”

     
  5. Click Save

Configuring Space as a Resource

  1. Navigate to Property & Facility > Settings > Resource Editor
  2. Click New Resource button


     
  3. Enter the name, select the property, select the floor number, and select the space you configured previously. For Type choose "Freight Elevator" if it's a freight elevator. Otherwise, pick "Conference Facility." 
  4. Typically the property does not give us anything to put in the Description field. Hit Save Resource.
  5. Unless we have specific instructions from the property we leave the remainder of the settings at their default values.