This article will teach you how to search for a service request within the Tenant Express App.
- From the Tenant Express menu, click Service Requests.
- From the Service Requests page, click the Search button.
- Upon clicking the Search button, you will see a list of search criteria appear below.
- You may search by completing just one field, but for the best results enter as much information as possible:
| Field | Explanation |
|---|---|
| WO# | Enter the work order number. |
| Category | Select the work category. |
| Date Range | Enter the date range (MM/DD/YYYY to MM/DD/YYYY) of the service request(s) you are searching for. |
| Status | Select the status of the service request (New Request, In Progress, Pending Approval, Approved, On Hold, Canceled, Completed, Closed).You can also search for "All" |
- After entering the search criteria, click the Show Results button.
- You will now see the results of your search.
- Note: To export the search results to an Excel spreadsheet, click the Export button.