This article will teach you how to approve a pending visitor.
- From the Property & Facility menu, click Visitor Security.
- From the Visitors page, ensure the applicable property and time period are selected in the drop-down lists in the upper-right of the page.
- Note: Pay close attention to the time period filter, as visitor records will appear in the Pending Approval tab only when the applicable time period is selected.
- From the Visitors page, click the Pending Approval tab and then click the Visitor Name that you desire to approve.
- Note: Vendor visitors require approval by a Visitor Security Admin, so plan to review future Vendor visitors at least once per day to give the requesting tenant time to provide a COI.
- From the Visitor: [Visitor Name] page, carefully review the information submitted for approval and then click the back button on your browser to return to the Pending Approval tab of the Visitors page.
- Select the checkbox next to the visitor that you reviewed and click the Approve Visitor(s) button.
- Note: Repeat the above steps to approve multiple visitors.
- Your visitor has now been approved.