This article will walk you through how to resend a remittance email to a vendor and when it is appropriate to do so. 

The most common reasons why you would need/want to resend a remittance email to a vendor are:

1. The vendor has requested that the remittance email be resent to them. 
2. The vendor's remittance email address has been changed.
3. The virtual credit card sent to the vendor has expired.
4. The vendor did a partial swipe of the card and no longer has access to the VCC information.
5. The vendor has stated that the VCC link is not processing.
6. The vendor has stated that the VCC link is declining.
7. The funds are sitting and have not been processed by the vendor.

How to resend a remittance email:

1. From the WorkSpace homepage, click on Accounting, then Accounts Payable, and finally on VendorPay. This will bring you to the VendorPay home screen where you will notice a number of different filtering options.
2. Use these filtering options to search for the particular transaction for which you wish to resend the remittance email.
3. Once the transaction has been found, click on the Resend Remittance Email button which is highlighted in orange.

4. This will open the Confirmation Modal. If you are sure that you wish to resend the remittance email, click Continue.

Congrats! You have successfully resent a remittance email to a vendor in VendorPay.