Tenant Express: Disabling a Tenant User

Updated on April 17th, 2025

This article will teach tenant users with Contact Editor access how to disable a tenant user within the Tenant Express App.

  1. From the Tenant Express menu, click Contacts.
  2. From the Contacts page, click the name of the user that you desire to disable.
  3. Once the Update Tenant Contact window has opened, navigate to the Primary Information section and select Inactive from the Status drop-down menu.
  4. Ensure that any Feature Access and Contact Attributes selections are removed.
  5. Click the Save button.
  6. The tenant user account has now been disabled and removed from the Contacts page.