Updating Basic Settings

Updated on May 20th, 2025

This article will teach you how to update the personal Basic Settings of your user account.

  1. From the Home page, click the Settings icon (it looks like a gear) located in the upper-right corner of the screen, and select Basic Settings.
  2. From the My Account: Basic Settings page, complete or edit the fields as necessary:
Field Explanation
Full name Enter/edit your full name.
Desk Phone Enter/edit your desk phone number.
Mobile Phone

Enter/edit your mobile phone number.

Note: If you have Two-Factor Authentication (2FA) enabled for your account, you must have your mobile phone number entered here in order to receive the security code sent by text message to your smartphone. If you do not have it entered here, you will receive the security code sent by email only (see Enabling Two-Factor Authentication (2FA) for Staff Users).

Mobile Provider Select your mobile service provider.
Signature Enter the text that will appear in the Signature line of Broadcasts sent to property tenants. 
Job Title Enter/edit your position or job title.
Department Enter/edit your company department.
Time Zone Select your local time zone.
Culture Select your local culture.
  1. Click the Save button.
  2. Your basic settings have now been updated.